Refund Policy

If you subscribe to a paid plan (Pro, Career or the Job-Ready Program) and decide it isn't for you, you can request a full refund within 7 days of your first payment — no questions asked. The guarantee applies to your first subscription payment only, not to renewals.

Contact us via the Contact page within 7 days of your first charge, using the email address on your account. We process approved refunds to your original payment method; depending on your bank, it may take 5–10 business days to appear.

You can cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of the current billing period — you keep full access until then, and you won't be charged again. Cancelling after the 7-day window does not produce a partial refund for the current period.

Switching between paid plans takes effect immediately and is prorated: we credit the unused portion of your current plan toward the new one. Downgrades take effect at the next billing date.

We may decline refund requests in cases of abuse, such as repeated sign-ups and refund requests, or violations of our Terms of Service. If a charge was made in error or without your authorization, contact us and we will make it right.

Anything unclear? Reach out via the Contact page and we'll help.